Twist the orange cap counter-clockwise until it snaps off the new ink cartridge.Ĩ. When you remove the plastic wrap, the paper label on the top of the ink cartridge tears slightly, which is necessary to properly vent the cartridge.ħ. Otherwise, ink might leak from the ink cartridge. Make sure you remove the orange pull-tab and plastic wrap completely before you remove the orange cap in the next step. Remove an ink cartridge from its package, and then pull the orange pull-tab straight back. Repeat the previous step until you have removed all of the ink cartridges from the printer.Ħ. Doing so might result in incorrectly seated ink cartridges.ĥ. Make sure you replace any missing ink cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system.ĭo not lift the latch to the side of the carriage to remove the ink cartridge. Never turn off the printer when ink cartridges are missing. Press the tab on the front of the ink cartridge inward to release it, and then pull up on the ink cartridge to remove it from the slot. Wait until the printer is idle and silent before you continue.Ĥ. Turn on the printer, if it is not already on.ģ. Replace any low or empty or faulty ink cartridges on your printer.ġ. Please share the operating system you are running on your PC to assist you better. Have you tried printing from a different application? Have you installed full feature printer software? Have you tried checking with a different ink cartridge?ĭoes the issue persist when you make a copy from your printer? I understand you have issues printing in black color from your printer.ĭid you make any changes to your printer? Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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